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Processing Time

All orders will be prepared and shipped within the next day. Kindly note that preparation time for customized orders will take 2-3 days maximum.

Packing Special Instructions

If you have special instructions for your order e.g. you want us to put a dedication letter or birthday message, please include it in the “notes section” on the checkout page. 

Estimed Time of Arrival

NCR and Luzon- 1 to 2 business days
Visayas- 3 to 5 business days
Mindanao- 5-7 business days
Palawan- 7-10 business days

Payment Guidelines

We offer COD or Cash on delivery nationwide via J&T Express. 
For payment-first transactions, we accept GCASH or PAYMAYA payments, all instructions are on the checkout page.

Order Concerns

If you have concerns with the items you received, e.g., faulty or wrong items, please contact us via sqinn Co (Facebook page) or sqinnlove.Co (Instagram account). You can also email us at sqinncoph@gmail.com. 

Note: Make sure to send us a video of you opening the parcel within 24 hours of receiving your order.